The second-hand marketplace Users Share Anger About Size Modifications
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
The popular resale platform has updated its sizing categories for women's and children's garments without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers have taken to social media claiming that product pages now present a different size category versus the original listing as a result of the reclassification.
Vinted explained the revised method more closely matches comparable marketplaces.
It has advised users to examine their items and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Updates
Previously, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
Charlotte Lunn, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she said.
Marketplace Information
The service features exceeding 100 million users, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time that an unexpected update on the platform has faced criticism: previously, the service retracted a modification regarding delivery choices following member complaints.
